At Cigar Square, operated under Trend Square Trading W.L.L., we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.
Information We Collect
We may collect personal information when you interact with our website or services, including:
- Name
- Phone number
- Email address
- Delivery or billing address
- Order details
- Payment-related information
- Communication details
- Website usage information
We may also collect non-personal information such as browser type, device information, pages visited, and general website activity.
How We Use Your Information
We use the information collected for purposes including:
- Processing orders and customer requests
- Providing customer support
- Managing delivery or collection services
- Improving our website and services
- Sending important updates related to orders or services
- Responding to inquiries
- Maintaining security and preventing misuse
- Complying with legal and regulatory requirements
Sharing of Information
We do not sell or rent your personal information.
Your information may be shared only when necessary with trusted service providers, such as payment processors, delivery partners, technical support providers, or legal authorities when required by law.
Data Protection
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online platform can guarantee complete security.
Cookies & Website Tracking
Our website may use cookies or similar technologies to improve user experience, analyze website performance, and support basic website functions.
You may adjust your browser settings to refuse cookies, but some website features may not work properly.
Data Retention
We keep your personal information only for as long as necessary to fulfill the purposes mentioned in this Privacy Policy, unless a longer retention period is required by law or business needs.
Your Rights
You may contact us to request access, correction, or deletion of your personal information, subject to applicable laws and internal verification procedures.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated version.
Contact Us
For any questions regarding this Privacy Policy or how your information is handled, please contact us through the official contact details available on our website.